Whether you simply want to ask questions before registering on Betify or need assistance during your journey, you can have hundreds of reasons to want to contact us. In this tutorial, we explain in detail all the options to contact the Betify support.
Option 1: live chat
This is clearly the fastest way to get in touch with our teams! We have set up a live chat available from 10:00 AM to 7:00 AM on Betify. French, Spanish, German, English, Portuguese, Spanish, and Italian agents are available day and night to respond to you in record time. Access the Live Chat:
- Go to the official Betify.com website;
- Click on the "Live Chat" button in the main menu;
- Choose your language;
- Select the subject;
- 💬 Start chatting live!
We have made sure to have a sufficient workforce at your disposal so that you can get answers in less than 5 minutes. Of course, the waiting time depends solely on the site's activity and traffic. It's an ideal space to be in contact with a human, send your documents, and obtain valuable information about how we operate.
Option 2: email address
We understand that many players prefer using Outlook, Thunderbird, or simply Gmail to send us inquiries, complaints, or documents. Naturally, our Betify customer support team is also trained to respond to you via email! This free service is available 24/7. Send an email to:
We strive to respond to all email contact requests in less than 24 hours. Feel free to use this solution to contact Betify right away! If the situation is urgent and we need more information, we will obviously call you at the number provided in your account. Please remember to specify your name, first name, and username in every email sent to Betify!
Option 3: social media
You're getting to know us, we're a modern online casino, and we want to be close to our community. For these reasons, we have set up a customer service team on our various social media platforms. Almost 24/7, you can receive a Betify response from our social media channels. We are available on:
Please note that in addition to being able to contact our French and English-speaking agents directly on these platforms, you also have the opportunity to benefit from exclusive promotional offers! Even if you don't have any immediate needs during your journey, feel free to follow us to get boosts or Free Spins.
Option 4: consult the FAQ
According to us, this option to get answers on Betify Casino should not be overlooked. Our development teams and management have worked hand in hand to provide you with a comprehensive FAQ. By clicking on the "FAQ" button in the "Support" section at the bottom of each page on the site, you can access a very extensive database about how we operate.
Questions like "How to play on mobile?", "How to withdraw on Betify?", "How does the loyalty program work?" are answered precisely in our Frequently Asked Questions. Feel free to consult it if you want to save time! In just 2 clicks, you can get the instructions for many situations. Of course, this service is 100% free and is constantly being improved.
Mick Akers - Marketing Manager for North American at Betify
Last modified on : November 22, 2023
Mick Akers is at the helm of our marketing across the entire North American territory. Passionate about gambling for 25 years, Mick has collaborated with the most influential groups in the Igaming universe. A true pillar of Betify, he aims to conquer the world and promote the brand among the world's top influencers. The alliance between Mick and Betify is synonymous with success.